Empereon Constar announces data breach after incident at partner company | Console and partner, PC

On September 27, 2024, Constar Financial Services, better known as Empereon Constar, filed a complaint with the Maine Attorney General after discovering that there had been a data breach involving information in Empereon Constar's possession following an incident at a “partner company.” had come. In this notice, Empereon Constar explains that the incident resulted in an unauthorized party being able to access consumers' sensitive data. After completing the investigation, Empereon Constar began sending data breach notification letters to all individuals whose data was affected by the recent data security incident.

If you have received a data breach notification from Constar Financial Services, it is important that you understand what is at risk and what you can do about it. A data breach attorney can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft and discuss your legal options following the Empereon Constar data breach. For more information, see our recent article on this topic Here.

What caused the data breach at Empereon Constar?

The Empereon Constar data breach was recently announced and more information is expected in the near future. However, Empereon Constar's filing with the Maine Attorney General provides some important information about what led to the breach. According to this source, on July 22, 2024, Empereon Constar learned that a partner company's computer system showed signs of unauthorized access. In response, the partner company secured its system and subsequently launched an investigation to learn more about the incident and any consumer data that may have been leaked.

Through this investigation, the unnamed partner company discovered that an unauthorized actor had gained access to an archived dataset containing a limited number of Constar files, including files containing sensitive consumer information.

After learning that sensitive consumer data was accessible to unauthorized parties, Empereon Constar reviewed the compromised files to determine what information was leaked and which consumers were affected. This process was recently completed and on September 27, 2024, Empereon Constar sent personalized data breach letters to everyone affected by the recent data security incident. While the data breach letter on the Maine Attorney General's website does not specifically list the types of data that were compromised, the personalized data breach letters should provide victims with a list of the information belonging to them that was compromised.

Further information about Constar Financial Services

Constar Financial Services is a business process outsourcing company based in Phoenix, Arizona. Empereon Constar offers a range of services to its corporate clients, including debt collection recovery, customer support and retention, sales and customer acquisition, back office support and technical support. Empereon Constar maintains physical offices in Phoenix, Arizona; Denver, Colorado; Alvin, Texas; and three locations in Mexico. Empereon Constar employs more than 4,000 people and generates annual sales of around $819 million.