TikTok video shows a new robotic machine making a salad bowl at a fast food restaurant

Sweetgreen communications specialist Jamie Schecter told Fox News Digital that the location features the brand's “Infinite Kitchen” technology, allowing customers to have a better experience at the popular lunch spot.

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“This culinary co-pilot will help prepare plates, salads and bowls, allowing our team to focus on communicating with guests, fresh preparation and finishing touches on every order,” she said.

The co-pilot, seen in a TikTok video Kaila DeRienzo made after ordering a meal on the spot, showed what appeared to be a robotic machine preparing her food. (See the video at the top of this article.)

She told Fox News Digital that Sweetgreen's employees were “floating around and making sure it had enough ingredients.”

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Sweetgreen's Schecter said the technology will allow the store to complete customers' orders in less than four minutes.

“The Infinite Kitchen is designed to improve order accuracy and portion consistency, minimize food waste and give our team more time to interact with new and returning customers,” she said.

Sweetgreen's Infinite Kitchen technology places ingredients in the bowl and moves them through a line before an employee adds the finishing touches to the order. (Kaila DeRienzo)

DeRienzo, 33, is a communications specialist and fitness trainer and was pleased with the quick service.

As she entered, she placed her order on a tablet before being directed to the pickup area at the other end of the store.

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“While they wait, customers see the Infinite Kitchen, the big machine that is shown here and that is where the salads are made,” she said.

Employees stood at the end of the machine, mixing the bowls and handing them to customers, DeRienzo said.

Employees removed the bowls from the machine and mixed the salads before handing the orders to customers. (Kaila DeRienzo)

She waited less than three minutes for her chopped steakhouse salad — and said it was an improvement over her last visit to a Chicago Sweetgreen restaurant last month, which took her about 10 minutes.

“I think it might be confusing for some because it's a new technology that you don't often see in quick-service restaurants, and there's this narrative that robots are taking jobs away from people,” she said.

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“The reality is that there were just as many workers there as the other locations I was at.”

DeRienzo simply said, “Who doesn’t want to get a better order faster?”

A TikTok video sparked an online debate by showing a fast food chain's new technology that makes the to-go food process faster and smoother. (Kaila DeRienzo)

TikTok users took to the comments section of DeRienzo's video, which has over 161,000 views.

One user said, “I was at Chipotle today and it took 26 seconds for my order to be filled.”

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Another joked: “No way – I like my stubborn waiters.”

The Sweetgreen location in Charlotte, North Carolina is not the first to feature Infinite Kitchen technology.

Others put forward the idea that the machine could eliminate jobs, with one person writing: “Replacing jobs with machines. Great.”

The Sweetgreen location in Charlotte, North Carolina is not the first to feature this “Infinite Kitchen” technology.

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Mitch Reback, the brand's chief financial officer, said on a conference call earlier this year that Sweetgreen plans to open between 23 and 27 new restaurants in 2024 – seven of which would include the technology.