We do not need to use your information for anything until you book equipment. You will not get emails, phone calls, or texts and we do not share your information with others.
SAYZOONS has a insurance. Waivers are REQUIRED for every activity AND every user we offer. For rentals we ask for a damage deposit and under worst case scenarios clients may have to pay more for replacement costs for losses. Damages are broken down by items but do not include all possibilities, so its up to the discretion of SAYZOONS to decide the best and fairest course of action. All of our equipment is checked before rental and upon return.
Equipment or Micro Adventures are on our booking system and paid via credit card or e-transfer.
Services/Recreation/Camps are registered through our forms waivers. We accept e-transfer or via credit card we would send you a link for payment.
SAYZOONS has limited staff and, while most answers are found online such as, how much is rental. We ask that you double check the site first. We will generally just direct you to the info if you request those types of questions. Don't worry we don't do email advertising unsolicited. We would rather be outside with YOU!
SAYZOONS knows that a lot of adults don't buy bikes for themselves because of lack of time to use them. Most kids have bike and are smaller and easier to transport, this makes bikes more accessible for the parents and adults who want to travel light to tour the area by bike. Side note: our bikes can only be ridden on pathways, no public roads.
At SAYZOONS we are proud of our access to trails and water systems. We want to promote our region and have people use it sustainably. We are considering this in the slower parts of the seasons like spring and fall.
SAYZOONS would recommend that you try out the equipment at one of the experiences offered throughout the summer. Our Pop up rentals will happen at various locations and will be available when no other bookings are made.
If you would like to bring your own PFD and paddle you are more than welcome. We do not reduce the rate for our rentals as the amount does not include paddle and PFDS, we want to stay affordable.
This is related to the damage deposit, and cost of damages based on the length and likelihood of damages. Smaller boats are easier to transport and carry to sites.
SAYZOONS spends each morning tracking weather radar. While we will not give refunds in the event that rain happens after you have started your rental, we may offer discounts on future pop ups. If we are seeing weather trending towards being unfavorable for your adventure, we will contact you as soon as we know to rearrange your booking. We ask that bookings are made 3 days prior to your adventure for this reason.
Each boat has a refundable damage deposit of $100 per boat or double the rental price for multiple boats. Losses or thefts of our equipment will result in customer paying full present time replacement costs.
We do not provide refunds for any services (camps/programs), You are more than welcome to sell your camp/program spot to someone else provided they will out the required waivers. We do require to be notified that you are selling your spot, we may have a wait list available.
For rentals lets face it, life happens and you may need to cancel your equipment rental and, if done before 48 hours of your rental we will refund less an $15 administrative fee.
24 hours or same day cancellations are not refunded nor is credit given if you are late for your time slot.
Wellness paddle: no credit or refunds given for cancellation.
We have allocated a time everyday to come out and enjoy the lake and breath the fresh air. We will launch the kayaks from the boat launch at the specified time and paddle for hour and 25 mins. We provide the boat, PFD and the paddle.
We do provide a discount if buying 3 or more sessions.
These sessions are non-refundable.
We are busy making great things happen! Our Booking system is being upgraded.
To rent, please fill out a WAIVER under RENTALS then Visit the store to pay by credit card. We do accept etransfer