Incident IQ announces new leadership appointments for

Atlanta, Sept. 19, 2024 (GLOBE NEWSWIRE) — Incident IQ, the workflow management platform built exclusively for K-12, today announced three key additions to its leadership team. Tiffany Mills has been named Chief Human Resources Officer (CHRO), Patrick Bennett has been promoted to Chief Customer Officer (CCO), and Jacob Sorensen has joined the company as Chief Revenue Officer (CRO). These leadership changes underscore Incident IQ's continued commitment to driving innovation, improving customer success, and fostering a vibrant company culture.

Tiffany Mills, CHRO:

Tiffany Mills is a results-oriented, forward-thinking leader with a proven track record of shaping high-performance cultures in dynamic technology companies. With her expertise in strategic leadership, talent acquisition and cultural change, Tiffany is known for creating environments that attract, retain and develop high-caliber talent, driving long-term business growth.

“Tiffany’s ability to align HR strategies with business objectives and her expertise in talent management will play a critical role as we continue to grow our organization,” said RT Collins, CEO of Incident IQ. “Her leadership will ensure that Incident IQ continues to develop our strong, inclusive culture that enables our clients and our team to succeed.”

“I am thrilled to join a team that values ​​its people as much as its mission,” said Tiffany Mills. “By focusing on talent development and fostering a positive culture, we can support Incident IQ's growth and help deliver exceptional value to our K-12 district partners.”

Patrick Bennett, CCO:

Patrick Bennett, previously Vice President of Customer Success, has been promoted to Chief Customer Officer. In this role, Patrick leads all Customer Success teams, including Implementation, Customer Success Management, Support and Customer Community teams.

“Throughout iiQ's history, Patrick has been instrumental in shaping our customer success strategy and building strong relationships with the K-12 districts we serve,” said RT Collins. “As CCO, Patrick will continue to ensure that the customer experience is at the heart of everything we do.”

“I'm excited to take on this new role while continuing to work closely with our customers and ensure their voices are heard across the organization,” said Patrick Bennett. “Our goal is to not only meet, but exceed, the expectations of the districts we serve by helping them maximize the value they receive from Incident IQ solutions.”

Jacob Sorensen, CRO:

Jacob Sorensen joins Incident IQ as our new Chief Revenue Officer. Jacob brings extensive experience in sales leadership, revenue growth, and go-to-market strategies, having held senior leadership roles at several high-growth SaaS companies. His addition to the team will drive Incident IQ's continued market expansion and revenue growth.

“Jacob's proven track record of driving growth and aligning sales and marketing teams makes him the perfect addition to our leadership team,” said RT Collins. “We are confident his leadership will take Incident IQ to new heights as we continue our mission of equipping K-12 districts with best-in-class workflow solutions.”

“I am excited to join such a mission-driven team,” said Jacob Sorensen. “Incident IQ is well positioned for continued growth and I look forward to joining this talented team in embarking on the next chapter of success.”

About Incident IQ:

Incident IQ is the workflow management platform designed specifically for elementary and secondary schools, providing asset management, help ticketing, building maintenance solutions, and more. Millions of students and teachers in districts across all 50 states rely on the Incident IQ platform to manage and deliver mission-critical services.

Incident IQ is based in Atlanta.