How to master incident investigation

Sturm also covers key competencies for investigators and offers practical advice on building and improving investigative programs in accordance with the CSA Z1005-21 standard. “Competency is not just about experience – it's about having the right skills and staying current,” he explains. Sturm advocates for ongoing training, effective communication and a holistic view of workplace systems to truly uncover and address risks.

He also stresses the importance of investigator independence and warns against bias when superiors lead investigations in their own departments. “Bias, even unconscious, can undermine the entire process,” Sturm notes, suggesting independent oversight and a focus on system failures rather than individual blame.

With a focus on proactive preparation, including pre-investigation planning and integrating modern tools, this webinar serves as a practical guide for professionals looking to change the way they investigate incidents. Sturm's message is clear: effective investigations save lives and make workplaces safer. “Don't wait for another incident to happen – change your investigation approach today.”

Health and safety professionals who want to refine their skills, challenge their assumptions, and improve their workplaces should watch the entire webinar. It's an opportunity to improve investigation practices and take safety programs to the next level.

Be sure to watch this insightful session –From incident to realization is packed with strategies that will transform the way you investigate and prevent future workplace incidents.