School Bus Logistics is adding behavioral incident reporting functionality to its RouteHub communications portal

DENVER, Colo. – School Bus Logistics, LLC, the leading provider of logistics consulting and support to school districts across North America, has added a new feature to its cloud-based route request portal RouteHub. The RouteHub portal provides centralized communications for transportation departments to improve customer service and bridge communication gaps to ensure student safety. The portal requires all employees to upload, respond to, and resolve route and student changes on a daily basis.

School Bus Logistics (SBL) provides regular updates to ensure the platform's functionality and offerings meet the needs of school districts. Most recently, RouteHub has been optimized with the addition of behavioral incident reporting. This feature provides schools with timely information so they can more quickly implement the most appropriate action plan for each incident. Drivers will be provided with a QR code that can be accessed via a smartphone. This allows them to upload the incident in real time and provide relevant information to the department before the driver even returns to the bus station. Administrators can also request video incident reporting through RouteHub. The incident reporting tool also provides notifications when the school processes, resolves and closes the incident form with the appropriate behavior plan in place.

“As a former director of transportation and fleet services for Jefferson County Public Schools, I understand the challenges school transportation departments face in managing student behavior on buses.” said Greg Jackson, director of business development for School Bus Logistics: “The addition of this feature is a much-needed improvement that streamlines communication between drivers, administrators and schools, enabling faster response times and more effective solutions.” Real-time reporting allows transportation teams to resolve incidents before they escalate, ensuring student safety and well-being. In my experience, this type of innovation is exactly what districts need to improve accountability, efficiency, and overall service. This update will have a significant impact on both operations and student safety across all districts.”

School Bus Logistics will be at the 2024 National Association for Pupil Transportation Conference and Trade Show in Oklahoma City, Oklahoma, October 4-7, with a booth during the trade show on October 6. They will also be at the Transporting Students With Disabilities & Special Needs Conference and Trade Show in Frisco, Texas, March 7-12. November. Attendees are encouraged to visit their booth to view a demo of RouteHub and learn more about the services offered.

School bus logistics: was founded in 2010 to provide logistical advice and support to school district officials and school bus contracting companies. With more than 65 years of combined experience in routing software and routing operations, her focus is exclusively on student transportation route planning and the challenges it presents to school districts and the communities they serve. For more information or to arrange a personal meeting at a trade fair, send an email to [email protected].